Effective Date: 20 August 2024
Welcome to OXYGO.COM (“we,” “our,” or “us”). By accessing or using https://www.oxygo.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our services.
1. Services Provided
OXYGO.COM provides custom travel itinerary planning services.
We create personalized travel plans based on information you submit.
We do not:
- Book flights, hotels, or activities
- Act as a travel agency or tour operator
- Accept commissions from hotels, airlines, or suppliers
All bookings are made directly by you at your discretion.
2. User Responsibilities
You agree to:
- Provide accurate and complete travel information
- Review all itinerary details before booking
- Verify visa requirements, health requirements, and travel advisories
We are not responsible for issues caused by incomplete or inaccurate information you provide.
3. Delivery Timeline
Itineraries are typically delivered within 24–72 hours after:
- Payment confirmation, and
- Submission of all required trip details
Delivery times may vary during peak travel seasons or for complex itineraries.
4. Revisions
Each purchase includes one reasonable revision based on feedback submitted within the stated revision window.
Additional revisions may be offered at our discretion.
5. Payments
All prices are listed in USD unless stated otherwise.
Payments are processed securely through third-party providers such as Stripe or PayPal.
OXYGO.COM does not store your payment information.
6. Refund Policy Reference
Refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.
7. Intellectual Property
All itineraries, documents, and materials provided are for personal use only.
You may not:
- Resell
- Distribute
- Publish
- Commercially exploit
any part of the content without written permission from OXYGO.COM.
8. Limitation of Liability
To the fullest extent permitted by law:
- OXYGO.COM is not liable for travel disruptions, cancellations, weather events, supplier failures, or changes in availability
- OXYGO.COM does not guarantee prices, availability, or experiences
Our maximum liability shall not exceed the amount paid for the service.
9. Disclaimer
Travel involves inherent risks. You acknowledge that:
- Conditions may change after itinerary delivery
- You are responsible for all booking decisions
Our service is advisory only.
10. Governing Law
These Terms shall be governed by and construed in accordance with applicable international contract principles, without regard to conflict of law provisions.
11. Contact
For questions regarding these Terms, contact:
hello@oxygo.com